Formerly known as Youth Evaluation and Treatment Centers (YETC)
Shannon Nordahl

Shannon Nordahl

Director of Business Integrity
Shannon Nordahl is the Director of Business Integrity at Open Hearts Family Wellness. She started her journey with the company in 2004 and brings over 17 years of experience in the behavioral health field. She has a passion to help others navigate the behavioral health system and leads her team to ensure any person calling in for services gets help. Shannon has worked with every program and provided administrative support with progressive responsibility in operations, quality assurance, maintaining regulatory standards, and played a key role in the success at Open Hearts and its accreditation by COA, the Council On Accreditation. Her expertise in medical records, electronic health record platforms, technology systems, and workflows provide a keen eye for quality assurance and quality care. Shannon has led an administrative team for the past 7 years that exemplify sustainability and authenticity amongst the team, to the community, and to clients as a leader and advocate. Prior to working with Open Hearts, Shannon worked for a local Boys and Girls Club as a Program Lead. She received her Bachelor’s in Human Services from the University of Phoenix. In her spare time, she enjoys the outdoors with her husband and two children. She is also a huge, local Arizona sports fan.